Refund policy
Thank you for shopping at To The Moon Cards and Collectibles. We appreciate your business and hope that you are satisfied with your purchases.
Please note that we have a strict no returns policy. Once an item has been purchased, it cannot be returned or exchanged for any reason, including but not limited to change of mind, incorrect sizing or color, or damage during shipping.
We understand that there may be rare situations where a product may arrive damaged or defective. In such cases, please contact us within 48 hours of receiving the product, providing photographic evidence of the damage or defect. We will investigate the issue and provide a resolution as soon as possible.
Please note that we are not responsible for any loss or damage that occurs during shipping. We ensure that all items are carefully packed and shipped via reliable carriers, but we cannot be held responsible for any damages incurred during transit.
We appreciate your understanding of our no returns policy and strive to provide you with the highest level of customer service possible. If you have any questions or concerns about our policy, please do not hesitate to contact us.
Thank you for choosing To The Moon Cards and Collectibles for your shopping needs.